These are in excellent pre-owned condition! They appear to have never been worn. They are missing one of the ties. I would take the existing tie and go have it matched at Hobby Lobby. If you can’t match exactly, buy two new ones and you are good to go! These shoes are priced accordingly since they are missing the one strap. You will receive the shoes pictured. The first picture is a stock image. Please review the pictures. They are a size 10.5 and not an 11 (shown on the price tag).