Bruno Magli Mens Walton Brown Leather/Gray Wool Wingtip Oxfords Size 11.5MMinor discoloration scuffing to outer material/ heels due to wear.* No Box Unless Specified* Returns Must Be Requested Using the Ebay System* Guaranteed Fast Shipping: All Items Shipped Same Day or Next Business Day* All Shoes Are Used and Not our Personal Shoes, So We Can't Specify exactly how many times the shoes have been worn.* If they are used shoes there is possible cosmetic imperfections such as: color variations, scuffs, stains, dirt, nicks, heel wear, and general heel wear from wear over time.* We do test and inspect closely for flaws in the shoes.* However, it is possible to overlook or when the shoes get worn unforeseen Issues do occur.* Any major flaws we try are very best to describe and point out in the description and photos.* If there's any Issues or questions about an Item.* I reply very quickly and try to resolve any issue with your purchase.* I try my very best to deliver the best product service to all My buyers.* Shoe trees or inserts are for display only.